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October 11, 2022 @ 8:00 am - October 12, 2022 @ 5:00 pm
Attend Solve 22, the best place to learn how to do KM right to get your customer experience (CX), agent experience (AX), and business experience (BX) unstuck.
The Forrester CX Index is among the most trusted reports that evaluates CX performance at the brand and industry levels. This year, they evaluated 221 brands and 13 industries in the US alone. Did you know that CX in 11 of 13 industries fell? Why is this happening and how can you turn your initiative around?
Hear from Rick Parrish, VP and Research Director at Forrester, and Ashu Roy, eGain CEO, at the Solve 22 Conference, being held at the MGM Grand Hotel in Las Vegas, October 11-12, 2022. This information-packed event will also feature presentations from our blue-chip clients, eGain domain experts, and other thought leaders not only about CX but also AX (agent experience) and BX (business experience) for a total experience (TX) innovation and transformation. Best of all, the event is free to attend, food and drinks included!